Terms of Service & Privacy Policy
1. Information Collection
Roof ReNu ATX collects personal information such as name, phone number, email address, and property address when you voluntarily submit forms on our website for quotes or service inquiries. All users must be 18 years of age or older.
2. Phone Number Collection & Use
We collect your phone number specifically to:
- Provide requested service quotes and estimates.
- Send service appointment reminders and updates.
- Communicate regarding ongoing projects or support tickets.
- Send promotional offers if explicitly consented to.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. SMS Messaging Frequency & Types
By consenting to SMS messaging, you agree to receive messages from Roof ReNu ATX. Message frequency varies based on your interaction with our services (e.g., active projects may require frequent updates, while promotional messages are limited). Message types include transactional alerts, service quotes, and support responses.
4. Fees & Data Rates
Standard message and data rates may apply to all SMS messages sent and received. Please contact your mobile provider for details on your specific plan. Carriers are not responsible for messages.
5. Opt-Out Instructions
You may opt-out of receiving SMS messages from us at any time by replying STOP to any message. You will receive a final confirmation message, and then no further messages will be sent to your mobile number. For help, reply HELP.
6. SMS Communications
When you provide your mobile phone number, you are consenting to receive SMS (text) messages from Roof ReNu ATX. These messages may include appointment confirmations, service updates, promotional offers, and responses to your inquiries. Standard message and data rates may apply. You can opt-out at any time by replying STOP to any message. For assistance, reply HELP. We value your privacy and will not share your mobile information with third parties for marketing purposes.
7. Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights.
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Essential & Functional Cookies
Strictly necessary for the website to function properly.
Analytics & Performance Cookies
Help us understand how visitors interact with our website.
Marketing & Advertising Cookies
Used to deliver relevant advertisements and track ad performance.
GDPR & CCPA Compliance
Under GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), you have the right to control your personal data. We respect your right to privacy and provide transparency about the cookies we use. You may request deletion of your data or opt-out of non-essential tracking at any time.
Managing Your Preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
How to control cookies in your browser:
Google Chrome•Safari•Firefox•Edge
Cookie Preferences
9. Contact Us
If you have any questions regarding this privacy policy, you may contact us at:
Roof ReNu ATX
603 Davis St Austin, TX 78701
Email: info@roofrenuatx.com
Phone: (737) 312-6300
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